HELP CENTER/WORKFLOWS3 ARTICLES
Workflows
Codify your process and keep it running
Editing a workflow that is already runningWhat changes apply to cases in flight, what does not, and why.15 Aug 2026Deadlines and working daysHow the clock is counted, where holidays come from, and what happens when a deadline passes.15 Aug 2026Approval gatesRequiring a person before an action takes effect, and choosing who that person is.15 Aug 2026