How can we help?
Set up your workspace, configure digital workers, connect your systems, and find the answer to whatever has you stuck.
HELP CENTER10 COLLECTIONS
Getting started
Set up your workspace and run your first case
4 articles
Quick start guides
Short walkthroughs for the most common tasks
4 articles
Admin & account setup
Users, roles, permissions and workspace settings
4 articles
Digital workers & autonomy
Configure agents and set how much they can do alone
4 articles
The case engine
Cases, documents, timelines and the golden thread
3 articles
Workflows
Codify your process and keep it running
3 articles
Signals & triggers
React automatically when something changes
2 articles
Integrations & connectors
Connect the systems your team already uses
3 articles
Audit, security & compliance
Provenance, access control and evidence for regulators
3 articles
Billing & plans
Invoices, seats and changing your plan
2 articles
POPULAR ARTICLES
Roles and what each one can do
The four roles, what each can see and change, and how to choose between them.
Read now →
The case timeline
What the timeline records, why it is the centre of a case, and how to read it quickly.
Read now →
Choosing an autonomy level
What each level means in practice, and how to decide which actions are ready to move up.
Read now →
What Hendl does, and what it does not
A plain description of the platform, so you know what you are setting up before you set it up.
Read now →
Running your first case end to end
Create a case, let a digital worker draft the first response, approve it, and close the loop.
Read now →
How connectors work
What a connector can read and write, and what it is never given.
Read now →
Still need help?
Send us the details and we will come back to you within one business day.